![]() Increase revenue and loyalty with real-time insights and recommendations delivered to teams on the ground. Please allow 2-4 weeks to process your refund or exchange by mail. Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve. We do recommend getting a tracking number for your return. Journeys is and will always be an attitude you can wear. Root out friction in every digital experience, super-charge conversion rates, and optimize digital self-service. The Journeys team strives to give back to the community through charitable events and volunteer programs with a particular interest in music, arts, action sports and culture. Segment-based journeys: Number of contacts and Customer Insights - Data profiles in a segment used in a journey. Self-expression isn’t just accepted, it’s encouraged through shelves of unique merchandise, exclusive digital content, and a friendly staff that reflects the company’s values.īeyond the store, Journeys consumers can shop via direct-mail catalog or on the web at Through a network of partnerships, event sponsorships, and artist collaborations, customers can also interact with the brand across social media platforms and at in-person events, festivals, and concerts. If the total number of triggers activated across your environment exceeds 700 per minute, the time to complete the first step increases linearly. You can also contact Journeys customer service by chat, text, or email for any questions or issues. Every store is designed to welcome, inspire, and include each shopper. Find answers to common questions about orders, products, shipping, returns, and more on the Journeys help center. The Journeys shopping experience goes beyond the average retail environment, it’s an extension of the teen lifestyle. Tap Call Support and you’ll be connected to a trained member of the team. You can also call the support line via your Uber app: Tap the ‘Help’ button in the menu. Please note that this phone line only offers support for users or trips taken in the UK. You can call us 24 hours a day, 7 days a week. It’s the one-stop for carefully curated selections from brands like Converse, Vans, Crocs, Birkenstock, Adidas, UGG, and more. Call us on +448081897190 or +448085015525. With more than 800 stores across the U.S., Puerto Rico, and Canada, Journeys caters to a teen that wants to stand out or fit in, with the latest styles influenced by the spirit of youth culture. ![]() (Please Note - Customer Services is available 9am-5.30pm Monday-Friday and 9am-5pm Saturday. Free In-Store Pick-ups and Easy In-Store Returns. Over 1,100 Stores in the United States From Which to Choose. Find the Journeys Store Closest to Your Location. Journeys is a teen specialty retail leader with an emphasis on trendy and affordable branded footwear, apparel, and accessories. If you have already made a booking and would like to talk to us about it, our customer relation advisors are always on hand. If you are using a screen reader and are having problems using this website, please call 1-88 for assistance in English or 1-86 for assistance in Spanish. ![]()
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